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Fortech BPO,
Inc., a division of Fortech Software Consulting Inc., specializes in IT enabled services such as Remote Processing, Business Process Outsourcing, and Call Center Services to various Industries. Capitalizing on the economies of India and the high band-width connectivity to advanced global markets, Fortech BPO, Inc., is able to provide 24 X 7 coverage, combining the highest efficiency with competitive pricing structures.
Fortech BPO,
Inc., through its offshore facilities, has successfully reduced operating costs, improved customer service, increased fill rates, and reduced delivery times and inventory requirements for major international corporations.
Fortech BPO,
Inc., has created dynamic and seamlessly integrated service solutions for managing customer service, transcription services, claims processing, billings and collections. Highly trained web enabled call-center employees in our offshore facilities allows us to provide not only provide very competitive pricing but also superior customer service.
Fortech
BPO, Inc.’s global reach, proven technology, professional services consultants and ready infrastructure allows our Clients to focus on their core competencies, without making substantial investments in technology, facilities, personnel and development time.
What
Can Fortech BPO, Inc. do for you?
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BPO
Services |
Technical
Support |
- Medical Transcription
- Legal
Transcription
- Insurance Claims
Process
- Order / Data Entry
- Product Quotes
& Availability
- Payroll Services
- Fulfillment
Services
|
- Levels 1-3 Support
- Installation
Support
- Remote Diagnostics
- Maintenance
Support
|
| Call
Center Services
|
Inbound
Call Services
- Order Taking
- Order Status
- Telephone / Address Locate
- Seminar Recruitment
- Ticket/Product Sales
|
Outbound
Call Services
- Telemarketing
- Renewals
- Market Research and Survey
- Lead Qualification
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